Uploading a new template to Taxi can be a daunting moment. In this article, we'll explain what the most common error messages you might see mean, and share tips on how to fix them.

Google Fonts URL is using a wrong format

This means that you've referenced a Google Webfont using an incorrect file format. Google Fonts chooses which version of a font to serve depending upon which device is requesting it - this won't work in email clients.

To fix this, you'll need to get a direct link to the .woff2 version. This makes sure that all email clients that support custom fonts will then load the Google Font.

Learn how to get the .woff2 version of a Google Font

References to fields which do not exist

This warning usually occurs when when the field name doesn't match what you're referencing, perhaps because of a slightly different naming convention or a typo. This warning is often paired with a 'Fields have been made which are not used anywhere' warning.

Fields have been made which are not used anywhere

This warning usually occurs when when the field name doesn't match what you're referencing, perhaps because of a slightly different naming convention or a typo. This warning is often paired with a 'References to fields which do not exist' warning.

References to fields of the wrong type. 

This warning usually appears when the replace-href is being set from a field that doesn't contain type href. This means the link tracking manager will not be able to read it. You must ensure that href fields are always used to set hrefs. 

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