Uploading a new template to Taxi can be a daunting moment. In this article, we'll explain what the most common error messages you might see mean, and share tips on how to fix them.
Google Fonts URL is using a wrong format
This means that you've referenced a Google Webfont using an incorrect file format. Google Fonts chooses which version of a font to serve depending upon which device is requesting it - this won't work in email clients.
To fix this, you'll need to get a direct link to the .woff2 version. This makes sure that all email clients that support custom fonts will then load the Google Font.