Uploading a new template to Taxi can be a daunting moment. In this article, we'll explain what the most common error messages you might see mean, and share tips on how to fix them.

Google Fonts URL is using a wrong format

This means that you've referenced a Google Webfont using an incorrect file format. Google Fonts chooses which version of a font to serve depending upon which device is requesting it - this won't work in email clients.

To fix this, you'll need to get a direct link to the .woff2 version. This makes sure that all email clients that support custom fonts will then load the Google Font.

Learn how to get the .woff2 version of a Google Font

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