For security reasons, users should reset their own passwords. If a user has forgotten their password, then admin users can send them a reminder. To do this, follow these steps.  
> Click on 'Users' on the top black navigation bar and you will see a list of all the users in your account.  
> Click on the 'Actions' drop down menu next to the name of the user who has forgotten or wants to change their password  
> Select 'Send password reminder'  
> The Taxi system will send the user an email with instructions on how to reset their password  

Did this answer your question?