Desktop Email Clients
These email clients are fully supported by our templates.
- Thunderbird 38
- Apple Mail 8
- Apple Mail 9
- Outlook 2011 (Mac)
- Outlook 2016 (Mac)
Outlook 2007, 10, 13 and 15 use the Word engine to render HTML and therefore provide a different experience for users. Whilst we have ensured this is as optimal as possible, including increasing support for background images, there are some challenges:
- Animated GIFs are not supported and only show the first frame.
- A 20px margin is also displayed around the entire email layout.
- There is limited control over the position, tiling and size of background images in these email clients.
- When Outlook is viewed on a high resolution screen, text and images can be displayed larger.
The affected email clients include:
- Outlook 2007
- Outlook 2010
- Outlook 2013
- Outlook 2013 120 DPI
- Outlook 2015
We are working with industry bodies to help Microsoft improve these email clients.